PRIVACY POLICY
This Privacy Policy outlines the terms and conditions governing the collection, use, and protection of your personal information by ChartBeast ("We," "Us," "Our"). By using our website ("Website"), services, or mobile applications, you agree to be bound by this Policy. If you do not agree with this Policy, please refrain from using the Website or services.
1. COLLECTION OF INFORMATION
In the course of your use of the Website, ChartBeast may collect personal and non-personal information. This information is gathered as part of the registration process, online surveys, or interactions with the Website.
1.1 Personal Information:
Full Name
Phone number (mobile, residence, alternative)
Gender
Date of birth
Address (official, residence, other)
Email Id (primary, alternative)
Social networking site information when registering through social media platforms (including name, profile picture, email address, friends list)
Personal data from your mobile device (contact list, names, phone numbers, email addresses)
Internet Protocol (IP) address
Sensitive personal data (passwords, payment details)
1.2 Non-Personal Information:
Internet or telecom service provider details
Location of the User
Type of internet browser being used
Other necessary details for website functionality
1.3 Duration of Use:
The duration of use of the Website by the User will also be logged and stored.
1.4 Data Storage:
Information may be stored in both electronic and physical form.
1.5 Third-Party Sharing:
ChartBeast may share the collected information with third-party entities that meet reasonable safety standards for data usage.
2. REPRESENTATION AND WARRANTIES
By using the Website, you represent and warrant that:
All information provided by you is accurate, correct, and up-to-date
You have the right to use and share any third-party information you provide
ChartBeast is not responsible for verifying the authenticity of the information you provide
You will indemnify ChartBeast for any breaches of this policy on your part
ChartBeast warrants that:
Sensitive personal data will only be collected for lawful purposes
Information will not be retained longer than necessary
Security practices will be followed to protect the information
3. PURPOSE AND USE OF INFORMATION
The information collected will be used for:
Providing updates on new educational content and services
Improving the Website and its offerings
Conducting surveys and research
Administering user accounts and services
Communication with the User for service requests
Detecting fraud, illegal activities, or breaches of privacy
4. SHARING OF INFORMATION
You expressly agree that ChartBeast may share your information with affiliates, employees, or other institutions for:
Efficient Website management
Legal and law enforcement investigations
Public safety requirements
Other purposes deemed appropriate by ChartBeast
5. DATA RETENTION
ChartBeast will retain your information for as long as necessary for the purposes outlined in this policy. Information will be retained as long as you use the Website, or for a period deemed necessary for operational purposes.
6. COOKIES AND THIRD-PARTY WEBSITE LINKS
The Website uses cookies to track preferences and improve user experience.
Cookies are small files placed on your browser. You can disable cookies, but some Website features may not function properly.
The Website may contain links to third-party websites. ChartBeast is not responsible for the privacy practices or content of third-party websites.
7. PROTECTION OF INFORMATION
ChartBeast employs various security measures to protect your information, including encryption and HTTPS protocols. However, we cannot guarantee absolute security, and you acknowledge that transmission over the internet is not completely secure.
8. OPT-OUT AND WITHDRAWAL OF INFORMATION
You have the option to withdraw or delete your personal information at any time by contacting us. Upon withdrawal, ChartBeast may choose to continue or discontinue providing services.
9. GRIEVANCE REDRESSAL
For any privacy concerns, information misuse, or breach of policy, you can contact our grievance officer at:
[Grievance Officer Contact]
10. UPDATION OF POLICY
ChartBeast reserves the right to update or modify this Privacy Policy. Any changes will be communicated to users and will be effective immediately upon posting on the Website.
11. GOVERNING LAW AND JURISDICTION
This Privacy Policy will be governed by the laws of [Your Country]. Any disputes arising will be resolved under the Arbitration and Conciliation Act, 1996, and jurisdiction will be in [Your City, Country].
12. USE OF THE WEBSITE BY CHILDREN
You must be at least 18 years old to register and use the Website, unless parental consent is provided. If a minor uses the Website, it is assumed that consent has been obtained from a parent or guardian. ChartBeast is not responsible for any consequences of misuse by minors.
This Privacy Policy governs the use of ChartBeast’s services and Website. Please review it regularly for any updates.
Refund Policy for ChartBeast
At ChartBeast, we strive to provide top-quality trading education and services. However, due to the nature of digital products and services provided, we have a strict No Refund Policy in place. By accessing or purchasing any of the products, services, or content offered through the ChartBeast platform, you agree to the following terms:
No Refund Policy
All purchases made for courses, memberships, subscriptions, consultations, or any other services on ChartBeast are non-refundable. Once a purchase is made, you will not be eligible for a refund, credit, or exchange, under any circumstances.
Course Access
Upon completing your purchase, you will have immediate access to the courses or services. Please ensure that the details you provide for registration and payment are correct. If there are any issues accessing the purchased material, contact our support team, and we will resolve it to the best of our ability.
Cancellation Policy
While we do not offer refunds, you have the option to cancel your membership or subscription at any time before the next billing cycle. If you cancel, your access will continue until the end of the current billing period, but no further charges will be applied thereafter.
Quality Assurance
We are committed to providing high-quality content and services. If you experience any issues with the materials or services provided, please contact our customer support, and we will work with you to resolve any technical problems or clarify any content concerns.
Change in Services
ChartBeast reserves the right to update, modify, or change any services offered, including the pricing, content, and access to resources. These changes may occur without notice. However, any such changes will not entitle you to a refund or credit.
No Refund on Subscription Fees
Subscription fees for ongoing services (like membership or mentorship programs) are non-refundable. If you choose to subscribe, you agree to pay for the full term of the subscription, regardless of usage or cancellation.
Contact for Issues
If you encounter issues with any of our services or have any questions about your purchase, please reach out to us at [insert contact email or support details]. We are here to assist you and ensure a smooth experience.
By using ChartBeast services, you acknowledge that you have read and understood this Refund Policy, and you agree to its terms.